Competent supervisory authority for audiovisual media services:

Landesanstalt für Medien NRW
Zollhof 2
40221 Düsseldorf
Internet: https://www.medienanstalt-nrw.de/

In accordance with Section 19 UStG (VAT Act) we do not charge German VAT, and consequently do not quote this on our invoices (small business).

Alternative dispute resolution:

The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under https://ec.europa.eu/consumers/odr

We are not willing and not obligated to enter into dispute resolution proceedings before the consumer arbitration board.